Terms of use

Last updated on February 5, 2026.

Effective Date: 2/3/26

These Terms of Service (“Terms”) govern your access to and use of the Playbook platform, including our websites, mobile applications, and related services (collectively, the “Platform”), operated by Playbook Technology, Inc. (“Playbook,” “we,” “us,” or “our”).

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms and our Privacy Policy and Creator Agreement (if applicable), which are incorporated by reference. If you do not agree, do not use the Platform.

1. The Playbook Platform

Playbook is a two-sided marketplace that enables independent fitness creators (“Creators”) to publish content, programs, and communities, and enables users (“Users”) to access that content through subscriptions or other purchases.

Playbook does not provide fitness, medical, or health services. Creators are solely responsible for the content they publish and any services they provide

2. Eligibility

  • You must be at least 13 years old to use the Platform.
  • If you are under 18, you must have permission from a parent or legal guardian.
  • You represent that all information you provide is accurate and current.

3. Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not share accounts or impersonate others.

Playbook may suspend or terminate accounts that violate these Terms or our policies.

4. Purchases, Subscriptions & Payments

4.1 Payments

Payments may be processed through third-party providers, including Stripe, Apple In-App Purchases, and Google Play Billing. Prices are set by Creators unless otherwise stated.

Subscriptions may automatically renew unless canceled prior to the renewal date.

4.2 Refunds & Cancellations

  • Subscriptions may be canceled at any time and will remain active until the end of the billing period.
  • Refunds are evaluated on a case-by-case basis and are not guaranteed.
  • Refund eligibility may depend on the payment processor or app store used.
  • Platform fees and third-party processing fees may be non-refundable.

5. Creator–User Interactions

Creators may communicate with Users through community posts, comments, or direct messages. You are solely responsible for your interactions.

Playbook is not responsible for disputes, claims, or interactions between Creators and Users.

6. Content & License

You retain ownership of any content you submit to the Platform.

By posting content, you grant Playbook a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, distribute, display, and promote such content solely in connection with operating, improving, and marketing the Platform.

7. Health & Fitness Disclaimer

All fitness content on Playbook is provided for educational and informational purposes only.

You acknowledge and agree that:

  • Participation is at your own risk
  • You should consult a qualified medical professional before beginning any fitness program
  • Playbook is not responsible for injuries, health conditions, or damages resulting from use of the Platform or content

8. Acceptable Use & Community Guidelines

You agree not to:

  • Post unlawful, infringing, deceptive, or harmful content
  • Make medical claims or guaranteed fitness outcomes
  • Harass, abuse, or exploit others
  • Circumvent payments or platform safeguards

Playbook may remove content or suspend accounts that violate these standards.

9. Termination

Playbook may suspend or terminate your account at any time, with or without notice, if you violate these Terms or applicable policies.

Termination may result in loss of access to content, subscriptions, or earnings.

10. Disclaimers

The Platform is provided “as is” and “as available.” Playbook disclaims all warranties, express or implied, including fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by law, Playbook will not be liable for indirect, incidental, consequential, or punitive damages. Playbook’s total liability will not exceed $100 USD.

12. Arbitration & Governing Law

Disputes will be resolved by binding arbitration on an individual basis. These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

13. Contact

Legal inquiries: terms@playbookapp.io