Never received confirmation code
- Double check you entered email correctly.
- Check Spam and Trash folders.
- (If Gmail) Check Updates or Promotions categories.
The code you entered is invalid
- Please make sure you are entering code from most recent login email from Playbook.
- Try resending the code and waiting a few minutes.
Logging in on multiple devices
If you've downloaded Playbook on multiple devices (iPhone, iPad or Android), you will need to go through each login separately.
- Enter your email address in the app.
- Open the most recent login email.
None of the above?
Please contact us at email@example.com.