Having trouble logging in?

The code you entered is invalid

What does this mean?
This means that the code you've entered is expired or invalid.

  1. Please make sure you are opening the most recent login email sent from Playbook
  2. Resend the code

I'm unable to find the login email

Double check you entered the email correctly. Better yet, enter the email again.

(if using Gmail) Check Updates or Promotions categories. Google will sometimes filter emails into there.

  • Check Spam and Trash folders
  • Check All Mail folder in case email was auto-archived

Logging in on multiple devices

If you've downloaded Playbook on multiple devices (iPhone, iPad or Android), you will need to go through each login separately.

This means:

  1. Enter your email address in the app
  2. Open the most recent login email

None of the above?

Please contact us at support@playbookapp.io.