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You Can Now DM Creators on the Playbook App

Here's how to message creators directly in the app.

DM
Consumer app By Team Playbook February 09, 2022

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You don’t need to wait for a creator to email you back anymore. With our new in-app messaging feature you can DM them (photos, text, and video) and have them respond to you right in the app. Pretty great, right? We think so too!

What can I message a creator about?

The possibilities are endless, but here are a few ways to use the DM feature:

  • Tell them what workouts you’d like to see

  • Ask if you’re doing a workout move correctly

  • Share your personal progress

  • Share feedback and words of encouragement

  • Send photos/videos of your form, progress, review, etc.

Here’s how to message:

Step 1: Tap on the Message icon

Whenever you want to message a creator, navigate to their channel and tap on the ”Message” icon:

Step 2: Write & send your message

Once you send a message, it will appear in your inbox.

How to view messages:

Step 1: Navigate to your Profile

And tap on your Inbox.

Step 2: Tap on a creator to respond

Step 3: Use reactions :)

Step 4: Send photos and videos

Especially if you’d like the creator to feature you on their IG!
NOTE: The max file is 20 MB for videos and photos.


    FAQs

    Can I message multiple creators?
    Yes! You can message as many creators as you want by tapping on the “Message” icon on their channel.

    I leave messages after a workout. Is that the same thing?
    No, messages you type post-workout are workout comments (think: reviews). If you want to send a direct message to a creator, navigate to their channel and tap on “Message.”

    I sent multiple messages to my trainer and I haven’t heard back. What happened?
    Please note that creators receive a significant amount of messages per hour, so it may take them some time to respond.




      Consumer app

      About the author

      Team Playbook

      Here at Playbook, our team is always looking for new ways to innovate. Get all of our app updates and new features, plus instructions to help you.

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