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You Can Now DM Creators on the Playbook App

Here's how to message creators directly in the app.

DM
By February 09, 2022
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You don’t need to wait for a creator to email you back anymore. With our new in-app messaging feature you can DM them (photos, text, and video) and have them respond to you right in the app. Pretty great, right? We think so too!

What can I message a creator about?

The possibilities are endless, but here are a few ways to use the DM feature:

  • Tell them what workouts you’d like to see

  • Ask if you’re doing a workout move correctly

  • Share your personal progress

  • Share feedback and words of encouragement

  • Send photos/videos of your form, progress, review, etc.

Here’s how to message:

Step 1: Tap on the Message icon

Whenever you want to message a creator, navigate to their channel and tap on the ”Message” icon:

Step 2: Write & send your message

Once you send a message, it will appear in your inbox.

How to view messages:

Step 1: Navigate to your Profile

And tap on your Inbox.

Step 2: Tap on a creator to respond

Step 3: Use reactions :)

Step 4: Send photos and videos

Especially if you’d like the creator to feature you on their IG!
NOTE: The max file is 20 MB for videos and photos.


    FAQs

    Can I message multiple creators?
    Yes! You can message as many creators as you want by tapping on the “Message” icon on their channel.

    I leave messages after a workout. Is that the same thing?
    No, messages you type post-workout are workout comments (think: reviews). If you want to send a direct message to a creator, navigate to their channel and tap on “Message.”

    I sent multiple messages to my trainer and I haven’t heard back. What happened?
    Please note that creators receive a significant amount of messages per hour, so it may take them some time to respond.




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